Terms of Use

Welcome to TrueGradient

Welcome to TrueGradient ("we", "our", "us"). These Terms of Use ("Terms") govern your access to and use of the TrueGradient mobile application, website, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to use the Service.

By using the Service, you represent that:

• You have the authority to enter into these Terms
• You will use the Service in compliance with all applicable laws

2. Description of Service

TrueGradient is an AI-powered decision support platform designed to assist businesses with:

• Demand forecasting
• Inventory planning
• Data analysis and insights
• Scenario simulation and recommendations

The Service may include:

• AI-generated outputs
• Data processing tools
• Automated recommendations
• Conversational AI agents

3. Account Registration & Access

To use certain features, you may be required to:

• Register using your email address
• Verify your identity via One-Time Password (OTP)

You agree:

• To provide accurate and complete information
• To maintain the confidentiality of your account
• That you are responsible for all activity under your account

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Upload or process data you do not have rights to
• Attempt to reverse engineer or misuse the AI models
• Interfere with the integrity or performance of the Service
• Use the Service to generate harmful, misleading, or fraudulent outputs

5. AI-Generated Outputs Disclaimer

The Service uses artificial intelligence to generate outputs.

You acknowledge that:

• Outputs are generated probabilistically and may not always be accurate
• Outputs are intended for decision support only, not as sole decision-making authority
• You are responsible for reviewing and validating outputs before acting on them
• TrueGradient is not liable for decisions made based on AI-generated outputs.

6. Data Usage & Ownership

You retain ownership of any data you provide to the Service.

By using the Service, you grant us a limited license to:

• Process your data
• Generate outputs
• Improve service performance

We do not sell your data to third parties.

Data handling is further governed by our Privacy Policy.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes:

• What data we collect
• How we use it
• How we protect it

8. Service Availability

We strive to provide reliable access but do not guarantee:

• Continuous uptime
• Error-free operation

We may:

• Modify features
• Suspend or discontinue services
• Perform maintenance

9. Intellectual Property

All rights in the Service, including:

• Software
• Design
• Branding
• AI models

are owned by TrueGradient or its licensors. You may not copy, distribute, or create derivative works without permission.

10. Termination

We may suspend or terminate your access if:

• You violate these Terms
• Your use poses risk to the platform or other users

You may stop using the Service at any time.

11. Limitation of Liability

To the maximum extent permitted by law:

TrueGradient shall not be liable for:

• Indirect or consequential damages
• Loss of profits, data, or business opportunities
• Decisions made based on AI outputs

12. Indemnification

You agree to indemnify and hold harmless TrueGradient from any claims arising out of:

• Your use of the Service
• Your data
• Your violation of these Terms

13. Changes to Terms

We may update these Terms from time to time.

We will notify users by:

• Updating the "Last Updated" date
• Providing notice within the app (if material)

Continued use constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by the laws of India, without regard to conflict of law principles.

15. Contact Us

If you have any questions, contact us at: